Safaricom, a leading mobile provider in Kenya, had the highest Speed Score (29.20) in Kenya during Q3 2021. This is according to an analysis by US-based Ookla considered a global leader in fixed broadband and mobile network testing applications, data and analysis. Safaricom was followed by Airtel with a speed score of 17.45, Faiba with a speed score of 15.66, and 8.77 speed score for Telkom.
In calculating mean latency for top mobile providers in Kenya during Q3 2021, Faiba had the lowest latency at 23 ms followed by Telkom (33ms), Safaricom (36ms) and Airtel (37ms).
In measuring the consistency of each operator’s performance, Safaricom had the highest Consistency Score in Kenya during Q3 2021, with 85.0% and at least a 5 Mbps minimum download speed and 1 Mbps minimum upload speed. Safaricom was followed by Airtel (76.2%), Faiba (71.3% and Telkom (58.2%).
Ookla has the most comprehensive analytics on worldwide internet performance and accessibility. For fixed broadband, Faiba had the highest Speed Score (26.47) and Consistency Score (48.7%) in Kenya for the second quarter in a row during Q3 2021. Mombasa had the fastest mean mobile download and upload speeds among Kenya’s most populous cities at 28.25 Mbps and 16.26 Mbps, respectively.
Mombasa overtook Eldoret as the city with the fastest median fixed broadband download speed at 22.61 Mbps during Q3 2021. Mombasa had the fastest mean mobile download speed at 27.79 Mbps while Nairobi was the fastest over fixed broadband with a download speed of 22.65 Mbps.
Safaricom had the Highest Speed Score, Consistency Score and Highest 4G Availability
Data from Ookla also shows that Safaricom had the fastest Speed Score among mobile providers in Kenya during Q1 2021 at 29.80 as well as the top mobile Consistency Score (86.3%) and the highest 4G Availability (88.1%).
Faiba had the fastest fixed broadband Speed Score at 22.70 and the best Consistency Score at 44.0%.