Christine Kagendo 
Family Bank CEO Nancy Njau (C) & Chief Commercial Officer John Ndugi (R), join Kilifi Branch Manager Peter Ndzai, Rev. Bishop Reuben Shukuru Katite & Customer Susan Mwangi during the opening of the new Kilifi Branch at Kilifi Plaza, expanding the Bank’s footprint to 96 branches countrywide.
Family Bank Expands its Foot-Print with Opening Kilifi Branch
Family Bank has expanded its national footprint with the opening of its 96th branch in Kilifi County, and the 9th branch in the coastal region.
Located at Kilifi Plaza, the new branch will offer a comprehensive range of tailored banking services, including asset finance, women banking, business financing, trade services, loan facilities, and digital banking solutions designed to enhance customer convenience.
“As a Bank, our focus remains on retail banking.Kilifi’s growing demand for financial services presents a compelling opportunity for us to support the growth of the local business community,” said Family Bank CEO Nancy Njau.
“This expansion reflects our continued commitment to empowering SMEs and strengthening our presence as the Preferred Bank for Biashara.
As part of our 2025–2029 Strategic Plan, we are focused on optimising our branch network and launching SME-specific hubs that seamlessly blend our physical footprint with innovative digital solutions,” she added.
Family Bank has also recently relocated its Kangemi, Kisii, and Ngara branches to new, purpose-built locations designed to offer modern, accessible, and customer-centric banking experiences.
