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Etihad Airways, the national airline of the United Arab Emirates(UAE), and Swissport,the world’s largest provider of aviation services by revenue, have signed a Memorandum of Understanding at Arabian Travel Market to expand their global partnership, increasing the number of airports at which Swissport serves the airline from 30 to 40.
Both sides intend it as a long-term partnership, giving them a framework to add airports and services as Etihad’s network grows.
Captain Majed Al Marzouqi,Chief Operations and Guest Officer,Etihad Airways, said:
“Etihad is expanding at pace, and each new destination we add depends on the right standard of service being in place on the ground before the first flight arrives.
Working with one partner across 40 airports gives our guests the same experience whether they are departing from Europe,Asia or North America, and gives our operation the consistency it needs to match that expansion.
By combining Swissport’s global expertise with Etihad’s ambitious plans, we can enhance efficiency, service quality and the guest experience across our operations, while creating a strong platform for what comes next.”
Warwick Brady,President and Chief Executive Officer, Swissport, said: “Etihad and Swissport are a natural fit. We share the same ambition for operational excellence and an uncompromising focus on the customer experience.
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