Customer Service

Kim-Fay secures Funding from Norfund for its new Facility

• Culture
• Customer Service
• Home Appliances
• Industries
• Investments
• Manufacturing
• Markets

Kim-Fay secures Funding from Norfund for its new Facility

Christine Kagendo September 6, 2024

Kim-Fay partners with Norfund and I&M Bank on world-class facility at Tatu City, Kenya Kim-Fay, a leading...

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Kenya Airways feted at the World Airline Awards 2024

• AFRICA
• Airline
• Awards
• Customer Service

Kenya Airways feted at the World Airline Awards 2024

Douglas Mwiti June 27, 2024

Kenya Airways (KQ) has been awarded the “Best Airline Staff Service in Africa” at the 2024 World...

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Family Bank bags Best Tier 2 in KBA’s Satisfaction Survey 2023

• Awards
• BANKING AND FINANCE
• BUSINESS
• Customer Service
• Survey

Family Bank bags Best Tier 2 in KBA’s Satisfaction Survey 2023

Douglas Mwiti March 5, 2024

Family Bank bags Best Tier2 in KBA’s Customer Satisfaction Survey 2023  Family Bank has been voted as...

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KQ upgrades bookings platform to enhance Customer Experience

• Airline
• BUSINESS
• Customer Service

KQ upgrades bookings platform to enhance Customer Experience

Douglas Mwiti February 1, 2024

Kenya Airways (KQ) has upgraded its travel booking platform in a move aimed at providing a more...

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