Nura Kemis
M-KOPA Reaches 10 Million Customers as Growth Gains Pace After reaching 1 million customers in 2020, M-KOPA...
Customer Service
Paul Arithi
Yamaha by CFAO Kenya Celebrates 71st Anniversary with Customer Service Clinic Yamaha BY CFAO Kenya marked its...
Business Quest Team
Airtel Money and Absa Bank Kenya Partnets to Expand Digital Payment Options for MSMES Small and medium-sized...
Douglas Mwiti
NCBA Leadership Tours Coast to Unlock Customer Potential; NCBA Bank Kenya Managing Director, James Gossip, has concluded...
RightCom Launches Inaugural Customer Experience Summit as Africa Enters New Era of Digital-First Business RightCom Launches Inaugural...
Airtel Kenya Launches Interactive Customer Care Hubs to Transform Retail Experience by Bringing Digital Innovation to Life; ...
Equity Bank Kenya kicked off Customer Service Week 2025 with roadshows traversing multiple routes across the country....
Business Quest
Kenya’s Platform Economy and the Changing Nature of Urban Life; By Caroline Mutuku, A quiet but significant...
How Kenya’s Private Security Sector Enhances Community Resilience and Sustainability; By:Peter Kinyanjui In the evolving landscape of...
Airtel Kenya Crosses the 24 Million Customers Mark as Network Expansion Continues; Airtel Kenya has crossed the...
