Paul Arithi 
- Equity Bank Kenya kicked off Customer Service Week 2025 with roadshows traversing multiple routes across the country.
The engagements placed the voices, stories, and aspirations of our customers at the heart of the celebrations under this year’s theme, “Powering Your Mission.”
At Equity, we remain steadfast in our commitment to partner with you, walk with you, support your goals, and empower you to turn your dreams into reality.
Everyone has an aspiration in life and a mission that drives them, and we are here to power yours both locally and internationally.
As we celebrate our customers this week, we reaffirm our purpose to walk with you every step of the way, powering businesses, fueling dreams, and making every mission possible.
Equity Bank has been named Best Regional Bank in East Africa at the 2025 African Banker Awards held in Abidjan,Côte d’Ivoire in July 2025
This prestigious award highlights the Bank’s significant role in deepening financial inclusion, empowering communities, and promoting sustainable economic development across East Africa.
Equity created its reputation by disrupting and democratizing banking to achieve financial inclusion.
Under the Africa Recovery and Resilience Plan, the Group has pivoted to drive development financing for Africa’s socio-economic transformation through trade and investments by the private sector, with national governments providing the enabling environment and stable macroeconomic climate necessary for wealth creation
