Glovo Academy’s Edition Empowers Kenyan SMEs to Drive Growth

• Glovo Academy’s 5th Edition Empowers 100 Kenyan SMEs to Drive Growth and Operational Excellence.

 Glovo, one of the leading technology platforms operating in Europe, Central Asia, and Africa, has successfully delivered the 5th  Glovo Academy edition in Nairobi, Kenya.

The program equips local small and medium businesses using the Glovo platform with operational, digital, and financial skills needed to grow sustainably and adapt to an evolving business landscape.

The Glovo Academy project is designed to help small and medium businesses using the Glovo platform adapt to evolving customer preferences and emerging technologies, enabling them to succeed in a digital business environment.

Building on the success of four previous cohorts in Kenya, the 5th cohort offered a series of practical workshops and seminars covering digital food marketing, operational efficiency, business innovation, and development tools.

Participants also had the opportunity to network with fellow entrepreneurs and industry experts, fostering knowledge exchange and collaboration.

“Our Glovo Academy focuses on equipping local businesses using the Glovo platform with skills that directly translate into growth and sustainability,” said Caroline Mutuku, General Manager for Glovo Kenya.

“From optimising daily operations to managing finances and engaging customers digitally, we aim to help partners stay ahead of market trends, leverage technology effectively, and build resilient businesses that benefit their communities as well as the broader food ecosystem.”

A core component of the training was the practical use of Glovo’s tools. Restaurant owners learned to operate the Sunmi device efficiently, track orders and delivery times, and utilise the platform to reach a wider customer base.

Financial planning, budgeting, and strategic decision-making were also emphasised, ensuring participants could make informed choices that drive long-term growth.

“Glovo Academy has already changed how we operate day-to-day,” said Faustine Salleh, owner of Kitchen 21 Swahili Delicacies.

“We improved delivery efficiency, increased online engagement, and now have a clearer plan for expanding our business.

The insights we gained are practical and immediately applicable, and we feel more confident about the future of our restaurant.”

The training also fosters collaboration among participants. Networking sessions allow restaurant owners to share experiences, exchange ideas, and develop innovative solutions to common challenges.

This peer-to-peer learning component strengthens community ties and promotes knowledge sharing across Nairobi’s growing food sector.

Beyond immediate operational improvements, the program encourages strategic growth planning. Participants learn to design effective promotions, analyze customer behavior, and make data-driven decisions to increase revenue.

By combining short-term performance gains with long-term planning, Glovo helps restaurant partners build businesses that are both resilient and scalable.

The successful delivery of the 5th edition highlights Glovo’s role as more than a platform. By combining technology with the Academy, Glovo strengthens the local food ecosystem, supports small businesses, and ensures a high-quality experience for customers across Kenya.