mburu jeff 
- Kenyans Opt for eCitizen to File Nil Returns;
Kenya Revenue Authority (KRA) has said that Kenyans can now use eCitizen to file their ‘Nil returns’.
This is a major step by the authority in a move to make it convenient for Kenyans to comply with tax, given that the deadline for this is June 30.
KRA is exploring other options for offering taxpayers a convenient and simple way of meeting their tax requirements.
“You can now submit NIL returns via eCitizen; tax filing has never been this easy. Use this and escape the commotion,” read part of the statement.
However, KRA has clarified that only the Nil returns can be submitted via the eCitizen. All taxes hitherto, including Nil returns, were prepared only through iTax.
KRA has integrated tax services into eCitizen, a system very familiar for government services.
The aim of KRA is to reduce system downtimes to which Kenyans are used, especially during peak hours of the last days of tax filing.
The Authority has said the platform is secure, and tax files would update automatically when filed.
The shift to eCitizen is part of the KRA’s broader approach to digitalise tax collection and increase compliance.
The authority noted that it has not managed to have most Kenyans file returns due to slow processes on iTax, and eCitizen improves this.
This is also an attempt at centralising digital services in the government since it seeks to make eCitizen a one-stop-shop to access a number, if not all, of the government functions under one umbrella.
KRA has called upon Kenyans to adopt the time provided by the process to avoid possible penalties before the deadline elapses.
How to File Nil Returns on eCitizen:
- Kenyans are encouraged to log into the eCitizen portal using normal eCitizen login credentials, then move to eCitizen KRA.
- Then select KRA services and move to the tax filing section. In this section, click Nil returns if you earned no taxable income. Check that all information, including the KRA PIN and personal information, is correct.
- Confirm, and press submit.A confirmation message will be sent.
