- NCBA Marks Its 100-Branch Milestone with New Branch in Ruiru;
NCBA has marked a significant milestone in its expansion strategy with the opening of its new branch at Nord Mall in Ruiru, bringing the bank’s total branch network in Kenya to 100.
The opening of the Nord Branch brings NCBA’s presence in Kiambu County to eight branches, following the successful launch of the Tatu City Branch last year.
This milestone highlights the strategic importance of Kiambu County in NCBA’s expansion strategy and reinforces the NCBA’s commitment to supporting the region’s continued economic growth and development.
The milestone underscores NCBA’s continued investment in expanding access to financial services while strengthening its ability to serve customers across different sectors, industries and markets.
The Ruiru branch will provide individuals, families, entrepreneurs and businesses with convenient access to a wide range of financial solutions tailored to their needs.
The expansion forms part of NCBA’s continued implementation of its Ubuntu-inspired strategy,Banking on Belief: Empowering Ambitions, which seeks to empower individuals and businesses with the financial tools and solutions they need to achieve their ambitions and contribute to economic growth.
Through the new branch, customers in Ruiru and its environs will have access to current and savings accounts, personal and business loans, investment solutions, digital banking services,NCBA Tills,SME solutions and affordable housing financing.
Speaking during the launch,NCBA Kenya Managing Director James Gossip said, “reaching the 100-branch milestone reflected the bank’s commitment to bringing our services close to its customers while responding to opportunities presented by Kenya’s growing economy.”
“Ruiru is one of Kenya’s high-potential markets,and NCBA is committed to supporting its continued growth.
As we expand our physical presence, we remain focused on understanding the needs of our customers and providing solutions that enable individuals and businesses to grow,” said Gossip.
Ruiru’s rapid urbanisation,real estate development,growing trade activity,transport sector and expanding SME ecosystem have created significant demand for accessible financial services.
The new branch is strategically positioned to support the financial needs of entrepreneurs,SMEs, homeowners, transport operators, investors and retail customers in Ruiru and the surrounding areas.
“The presence of the NCBA branch at the heart of Ruiru provides greater convenience and accessibility to financial solutions for entrepreneurs, investors, businesses and families.
We are committed to giving our customers the tools, resources and support they need to grow and achieve their financial goals,” Gossip added.
The 100-branch milestone also highlights NCBA’s approach of combining its physical network with its digital banking ecosystem to give customers greater choice in how they access and manage financial services.
The bank continues to invest in innovative digital solutions alongside its branch network, enabling customers to transact and access services through channels that best suit their needs.
As NCBA reaches this milestone, the bank remains focused on deepening financial inclusion and supporting economic activity across the country by taking relevant,innovative and accessible financial solutions closer to more customers.
The expansion into Ruiru reinforces this commitment and positions NCBA to play a greater role in supporting the continued growth of the local economy.
The expansion into Ruiru reinforces this commitment and positions NCBA to play a greater role in supporting the continued growth of the local economy.
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Douglas Mwiti 
