Nura Kemis 
- Africa’s First SureStay Collection Hotel Marks First Anniversary in Nairobi;
Heri Heights Hotel Apartments is celebrating one year under the SureStay Collection by Best Western, a milestone that marks the property as the first SureStay Collection hotel in Africa.
The partnership pairs the hotel’s warm Kenyan hospitality with the international standards and brand assurance of the Best Western global network.
SureStay prides itself as being a collection of budget–friendly hotel brands by Best Western Hotels and Resorts designed for travellers seeking value, comfort and dependable hospitality in economy to midscale properties with various needs including extended stays.
According to Samantha Muna, Managing Director, Business Development at Trianum Hospitality Management which manages the Heri Heights Hotel Apartments;
“Operating under an established brand provides added credibility and enables a hospitality property to have access to a large network with an established support system and a proven business model; that provides ongoing operational support in hotel management, marketing and revenue optimisation,” says Muna.
“What makes Heri Heights special is the balance of comfort, greenery, and city convenience. As we celebrate this first-year anniversary milestone as a SureStay property, we continue to prioritise meaningful, relaxed, and well-hosted stays,” says Samantha.
Heri Heights is nestled within 2.5 acres of landscaped gardens off Arboretum Road in Nairobi, Kenya and provides guests with a quiet, natural retreat just minutes from Nairobi’s major business, diplomatic, and leisure districts. These include Westlands, Riverside, Upper Hill, and Kilimani.
The property has self-catering apartments with kitchens, pool, fitness centre, Turkish both and free Wi-Fi. The apartments all come with contemporary furnishings and a well-equipped kitchen.
Wytze van der Berg, Vice President of International Operations, EMEA, BWH Hotels says, “Heri Heights has had an outstanding first year with the SureStay Collection.
We’re proud of their progress and look forward to supporting their continued success.”
A Comfortable and Flexible Stay Experience
Heri Heights offers fully furnished and serviced apartments designed with a modern African aesthetic. Each apartment features high-speed Wi-Fi, flat-screen TVs, and fully equipped kitchens—making the property ideal for short leisure stays, corporate travel, and extended stays. Guest facilities include:
- Three meeting rooms for business gatherings and workshops
- Scapes Restaurant, with indoor, balcony, and poolside dining
- Expansive gardens suited for intimate outdoor events and celebrations
- Complimentary fitness center and outdoor swimming pool
Managed by East Africa’s Hospitality Experts
Heri Heights is managed by Trianum Hospitality, East Africa’s leading independent hospitality management company with 15 years of experience operating hotel apartments, boutique hotels, and vacation properties.
Trianum brings:
- Deep local market understanding
- Consistent operational standards
- A warm, service-forward guest experience
Mutheu Muna-Mwaniki in charge of Heri Height’s partnership with SureStay says, “Partnering with SureStay enables us to leverage on operational efficiency while maintaining high customer services standards that drive distribution and enhance the value of the property we are managing.
